Members met at Marriott Whitefield on 16th Feb to discuss the forum’s direction, including webinars, in-person events, analytics collaborations with Suventure, and creating valuable research and content for the community.

Hotels straddle retail efficiency and personalized service; data-driven systems offer a third path for chains to balance standardization with memorable guest experiences.

India’s $1T retail sector is rapidly transforming through technology, digital adoption, and innovation, creating massive growth opportunities despite ongoing integration and modernization challenges.

A knowledge-driven community uniting retailers and system providers to collaborate, innovate, and build resilient, integrated retail systems for the future.